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Reservations & Cancellations

Reservations:

To secure your spot for laser combat, it’s best to book online in advance.

Arrival Time:

Please arrive 15 minutes before your scheduled session for a smooth check-in and prompt start.

Cancellations:

Cancellations can cause inconvenience to our staff and others, as we plan based on the number of participants. Cancellations made 24 hours in advance of the event will provide a full refund of the deposit. Cancellations made 12 hours in advance of the event will provide a 50% refund of deposit. Cancellations within 12 hours of booking are not eligible for a refund.

Rescheduling or Credit:

If you need to change your session, you can reschedule following the cancellation policy above.

Cancellation Procedure:

Contact customer support via email or phone for rescheduling or credit. Late requests may not be accommodated, and the standard cancellation policy will apply.

Weather-Related Cancellations:

Booking affected by severe weather will receive a credit / voucher (valid for 45 days) for a rescheduled booking and must be approved by Laser Combat management. Management must be notified regarding the rescheduling request 4 hours in advance of the event. This DOES NOT include light weather conditions.